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Lookup and Modify Lockbox Hours

How Do I look up Lockbox Access Hours?


Some of our members have expressed a need to know what the Access Hours of a lockbox are. In order to help you to get that information, here are a few different ways to get the access hours for a lockbox.


• Log onto SupraWEB (http://supraweb.suprakim.com): Select LISTINGS, click on the Keybox # and then select Listing Details. The Showing Hours field will display what the access hours are for that lockbox.


or


• If the lockbox has been linked to the listing through the MLS: Look up the listing detail and click SupraWEB Lockbox Settings. A new window will pop up with the KeyBox Access Hours.


or


• If you have a Smartphone with eKEY: Open eKEY, click on Inventory and select the
Lockbox Serial Number. The access hours are under Timed Access.


Please remember that the lockbox hours do not autocorrect for Daylight Savings Time. So, if a lockbox has Access Times stating 7 am – 9 pm, it will actually be accessible from 8 am – 10 pm during Daylight Savings Time (usually between March – November). If you need assistance or have questions, please contact the Key department at 707-575-8000


How Do I modify Lockbox Access Hours?
In order to modify the Access Hours of a lockbox, you must either bring the lockbox in to a BAREIS Service Center or have a Smartphone with eKEY.


• If you have a Smartphone with eKEY: Open eKEY, click on Inventory and select the
Lockbox Serial Number. Select Edit, and change the access hours under Timed Access, then select Program and enter the Shackle Code of the lockbox. You are required to have the lockbox in front of you to program it with your Smartphone.


If you need assistance or have questions, please contact the Key department at 707-575-8000

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  • 26-Sep-2017
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