Revised 11-10-22
My seller wants to restrict showing– What do I do?
If your seller wants to restrict showings, here are your 3 options to discuss with your seller and important information about each option:
1. Change the availability of an Active listing to be shown through the information you post in the listing and by restricting access to the lockbox. This is the best option if the seller wants to continue to actively market the property and receive offers but is concerned about providing access to the property during specific days or times of the day.
- Sellers always have the option of having an Active listing available for showing only during specific times of the day or by appointment only.
- If showing days or times are restricted, please remember to update the showing instructions multiple choice field, the showing comments field, and adjust ShowingTime showing restrictions if using ShowingTime.
- If a lockbox is being used at the property, you are able to program the box to release a key only during specific times or with a code that the showing agent has obtained only by contacting you before the showing.
- You have the ability to reduce the exposure of an Active listing to the internet by selecting No on the Pass to Internet field. The listing will remain viewable to users of BAREIS but will not pass to public internet sites.
- Properties listed in the MLS with instructions to cooperating brokers to not show the property must indicate the process for presentation of offers during the “do not show” period.
OR
2. Change the status to Hold/Temp Off-Market (TMP). This is the best option if no offer has been accepted on the property, but the seller has indicated they are not considering offers from cooperating brokers for a given period of time. The listing stays in your control and protects your seller from receiving solicitations from other brokers.
- Days on Market (DOM/CDOM) will pause during the Temp Off-Market period.
- There is no time limit on how long a listing remains Temp Off-Market.
- The listing will expire on its regular expiration date.
- Showing instructions should clearly indicate whether the listing is available to be shown during the Temp Off-Market period.
- Once the listing is returned to Active status, DOM will continue counting and a Back on Market flag will be on the listing for 7 days.
- Listings do not pass to public internet sites while they are TMP status. The listing will remain viewable within the MLS to agents who include TMP status in their searches.
OR
3. Change the status to Withdrawn/Cancelled (WTH). This is the best option if the seller will be cancelling their listing agreement or wants to permanently remove the property from the MLS.
- By choosing Withdrawn/Cancelled you are indicating to other users of the system that the listing contract has been cancelled – your seller may receive solicitations from other brokers.
- If you will continue to represent the seller for the sale of their property, the old listing agreement should be cancelled and replaced with a new listing agreement.
- With a new listing agreement in place, the listing can be entered with a new MLS# and DOM will reset to zero. CDOM will reset to zero if the listing is off the market for more than 30 days.