No cellular service for e-key
I don’t have cell service, can I still use my e-Key? You only need cell service to update your eKey, you do not need it to open a lockbox or its shackle. You only need Bluetooth and battery life to utilize your e-Key.
Using an e-key on an i-pad/tablet device
Can I use my eKey on my iPad/tablet device? Yes, however you can only have your eKey active on one device at a time, and to transfer from your phone to your iPad you must get a new authorization code.
Non-working authorization code for e-key service
My authorization code isn’t working now, why? An Authorization code is only valid for 15 Minutes once it has been generated. You will need a new authorization to activate any new installation of your eKey. BAREIS or Supra Staff can generate a new code for you, or you can generate an authorization code yourself by l…
Setting up eKEY service remotely
Can I set up my eKey service over the phone? Can I set up my eKEY service over the phone? As a BAREIS member, you can sign-up for Supra eKEY service by contacting the BAREIS service center closest to you and letting us know that you are ready to initiate your key setup process. Sonoma, Napa and Mendocino Count…
