**Can I set up my eKey service over the phone?** We do require service be set up in person at one of our service centers. Part of the programming process requires the phone be present and BAREIS Staff wants to assist you in the eKEY features as well as testing the key before any showings occur. ...
**My authorization code isn't working now, why?** An Authorization code is only valid for 15 Minutes once it has been generated. You will need a new authorization to activate any new installation of your eKey. BAREIS or Supra Staff can generate a new code for you, or you can generate an authorization code yourself...
**Can I use my eKey on my iPad/tablet device?** Yes, however you can only have your eKey active on one device at a time, and to transfer from your phone to your iPad you must get a new authorization code. ...
**I don't have cell service, can I still use my e-Key?** You only need cell service to update your eKey, you do not need it to open a lockbox or its shackle. You only need Bluetooth and battery life to utilize your e-Key. ...