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Home > Troubleshooting > How to Clear Cache and Cookies in Firefox
How to Clear Cache and Cookies in Firefox
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Why Should I Clear My Browser's Cache and/or Cookies?

What is the browser cache? As you surf the internet, your browser collects small bits of information that help it load your favorite sites faster. These build up in your browser's cache. Sometimes, old information can get stuck and cause your most commonly browsed websites to work incorrectly: take you to incorrect pages or bounce you back to login pages. The browser can also become bogged down when the cache gets too large and actually slow down the loading speed of the page. This is when you'll want to clear your cache. After clearing your cache, you may experience temporary slowness as your browser starts from scratch in loading your favorite pages, but it will pick up shortly.

Cookies are small files that contain information about how you use a particular website. Passwords and site preferences are stored in cookies, which make them very useful. However, sometimes old information can be stored and not replaced which can cause the same types of issues as your cache.

Clearing Cache:

1. Click the 3 horizontal menu lines

2. Click the cog wheel “Options” menu

3. In the “Option” menu, click the “Privacy & Security” menu

4. Scroll down until you find “Cached Web Content”

5. Click “Clear now” to clear the whole cache

Clearing Individual Cookies:

1. Click the 3 horizontal menu lines

2. Click the cog wheel “Options” menu

3. In the “Option” menu, click the “Privacy & Security” menu

4. Locate the “History” section”

5. Click the dropdown menu next to “Firefox will”

6. Select “Use custom settings for history”

7. Click on “Show Cookies” to bring up the “Cookies” window

8. Type your search term in the search bar

9. Select individual cookies and click “Remove Selected”

10. These are the common search terms to clear up issues with BAREIS or the Clareity Dashboard

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