When changing status and you get to the selling agent field click on the button Non-member.  A message will appear asking if you are sure you want to enter a non-member agent/office, click OK.  Six 9’s is the generic code for a selling agent who is a non-member.  The system automatically fills in the 9’s in the agent/office ID fields.  You will need to manually enter the selling agent’s name and office name.  Click the save button when finished.